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Guest Experience Manager
CAVA Roanoke, VA
$29k-46k (estimate)
Full Time | Restaurants & Catering Services Just Posted
Save

CAVA is Hiring a Guest Experience Manager Near Roanoke, VA

CAVA includes nearly 240 fast-casual Mediterranean restaurants and a line of chef-crafted dips and spreads sold in Whole Foods Markets nationwide. In 2018, CAVA joined with Zoës Kitchen – and together, we’re sharing a passion for bold, craveable meals and exceptional guest experiences with eaters across the country.

CAVA team members foster a culture built on five core values:

  • Positivity – We believe in the power of positivity. Every one of us can change someone’s day for the better.
  • Transparency – We believe in open and respectful communication. We use transparency to help us make decisions and inform how we talk to each other.
  • Humility – We can always find ways to improve. The more we learn, the more we see how much we don’t know and how much we need others to help us learn to grow.
  • Fanaticism – We are passionate about our mission and the opportunity to turn every guest into a fanatic. We bring that energy to everything we do.
  • Thoughtfulness – To us, every detail matters. We go above and beyond for our guests, our teams, and our communities.

What You’ll Do:

Managers will oversee all restaurant operations and team members. Managers provide leadership and motivation to ensure that all team members are guest-focused and team-focused. Managers set high standards and establish a positive work atmosphere for their team to create successful day-to-day operations.

As a General Manager for CAVA, you are expected to:

  • Develop Yourself & Others - Focus on self-improvement while supporting the success of others
  • Put the Customer First - Consistently create CAVA fanatics by finding ways to say ‘yes’ to every guest
  • Achieve Results - Take ownership of every shift and take pride in your job
  • Foster Collaboration - Work with others to find success as a group
  • Adapt to Change - Solve problems through an open-minded and all-inclusive approach

Job Type: Full-time

Pay: $18.00 - $19.00 per hour

Expected hours: 30 – 40 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Retirement plan
  • Vision insurance

Shift:

  • Day shift
  • Night shift

Weekly day range:

  • Monday to Friday
  • Weekends as needed

Experience:

  • Restaurant management: 1 year (Required)

Shift availability:

  • Day Shift (Required)
  • Night Shift (Required)

Work Location: In person

Job Summary

JOB TYPE

Full Time

INDUSTRY

Restaurants & Catering Services

SALARY

$29k-46k (estimate)

POST DATE

05/02/2024

EXPIRATION DATE

08/28/2024

WEBSITE

cava.com

HEADQUARTERS

WASHINGTON, DC

SIZE

7,500 - 15,000

FOUNDED

2010

CEO

ROB GRESHAM

REVENUE

$500M - $1B

INDUSTRY

Restaurants & Catering Services

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About CAVA

At CAVA, we believe in discovering the power of food. We started in a chefs kitchen nearly a decade ago, and our culinary roots continue to drive us forward as we share our Mediterranean food across the country. In 2018, we welcomed the Zos Kitchen team to ours. Together, were 8,000 team members strong with 90+ CAVA restaurants and more than 250 Zos locations, as well as our line of dips + spreads available in Whole Foods Markets across the country. In the meals we cook, the teams we assemble, and the interactions we initiate, we see it as our job to uncover, challenge, amplify, and celebrate ... the power of food at every level. And we need go-getters, explorers, creators, team players, and leaders to help us do it. Think youre the one for the job? Then join us. Apply: cava.com/careers Find your closest CAVA: cava.com/locations More
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The job skills required for Guest Experience Manager include Leadership, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest Experience Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest Experience Manager. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Guest Experience Manager positions, which can be used as a reference in future career path planning. As a Guest Experience Manager, it can be promoted into senior positions as a Room Reservations Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest Experience Manager. You can explore the career advancement for a Guest Experience Manager below and select your interested title to get hiring information.

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If you are interested in becoming a Guest Experience Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Experience Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Guest Experience Manager job description and responsibilities

Oversee food and beverage management, including inventory, ordering, and budget

02/28/2022: Little Rock, AR

Guest Experience Manager will fulfill requests made by guests to ensure that they have an unforgettable experience.

04/18/2022: Sacramento, CA

Develop Culinary Leads and uphold food safety & quality standards

04/10/2022: Greenville, SC

Be responsible for the entire guest experience

02/09/2022: Huntington, NY

Lead and develop Team Members and Special Ops Trainers

03/30/2022: Columbus, OH

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Guest Experience Manager jobs

Complete data entry tasks

03/20/2022: Charleston, SC

Created a cadence of communication to ensure stakeholders are informed on all relevant marketing activities and results.

04/15/2022: New Bedford, MA

Collaborate with cross-functional teams to ensure a successful consumer experience by managing customer engagement and all floor interactions.

04/17/2022: Lompoc, CA

Direct the Customer Experience team on areas of customer engagement to deliver exceptional customer service and build brand loyalty.

01/25/2022: Raleigh, NC

Assisted owner with the testing and implementation of retail POS system; established inventory, pricing, and hot key entry.

02/07/2022: Des Moines, IA

Step 3: View the best colleges and universities for Guest Experience Manager.

Calvin University
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CUNY--Queens College